What is your return policy?Updated a month ago
We guarantee our products against manufacturing defects. If you receive a defective or incorrect item, we will assist you with a refund or replacement.
- Returns must be made within 30 days of receipt (based on shipping carrier tracking).
- Items must be unwashed, unworn, unused, and with all original tags and damage-free packaging.
- Once a Packing Slip is generated, the item must be returned within 14 days.
- Sale items may only be exchanged unless defective or incorrect.
- Gift cards are non-refundable and have no cash value.
- Shipping costs are covered only for defective or incorrect items, using a prepaid return label provided by our team. We’re unable to reimburse labels purchased through third parties.
- Refunds are based on the amount paid at the time of purchase.
All returns are inspected upon arrival. Items not meeting these conditions may be subject to fees or denial.